In-Store Return Policy

In-Store Purchase Return Policy

We will accept any full price items that weren't quite right for you in exchange for STORE CREDIT. We do NOT offer refunds.

** The return MUST be made within 7 days of the PURCHASE date.**

** ONLINE PURCHASES REQUIRING A RETURN MUST FOLLOW THE ON-LINE RETURN POLICY. ** (see ONLINE Purchase Return Policy)

• Return item MUST be accompanied by the original purchase receipt.

• All items returned must be unwashed, unworn and have their original tags attached.

• Footwear must be returned unworn and in its original box. If the box isn't returned with the shoes, or is returned in such a state that we can't resell the shoes, your return will be refused. 

• All items purchased as a SALE item, or with a PROMO code (including the use of loyalty points discounts) discounting the regular price are FINAL SALE and cannot be returned or exchanged.

• EARRINGS, LINGERIE, SJ ESSENTIALS (excluding the SJ Essential Pencil Skirt), HATS, SKINCARE PRODUCTS, DRINKWARE ARE FINAL SALE. NO EXCEPTIONS.

• Store Credit for the return will be issued as a Gift Card that can be used online or in-store.